UV Assurance

Simplified Issue

Individual Life Insurance

Two Simplified Issue Processes

All our life and disability insurance products are available in Simplified Issue!

 

Amounts available for term and permanent life insurance:

  • $10,000 to $150,000 for all products (except Term 10 starting at $25,000)

Combined coverage on the same policy available:

  • Basic term life insurance coverage + term life insurance rider
  • Basic permanent life insurance coverage + term life insurance rider

 

Amounts available for term life insurance:

  • $150,001 to $499,999 for ages 18 to 45
  • $150,001 to $350,000 for ages 46 to 55
  • $150,001 to $250,000 for ages 56 to 65

Combined coverage on the same policy available:

  • Basic term life insurance coverage + term life insurance rider:
    • Total amount applied for must not exceed the Immediate coverage maximums
  • Basic permanent life insurance coverage + term life insurance rider:
    • Total amount applied for must not exceed the Immediate coverage maximums

Express | $10,000 to $150,000

Children’s Products | 9 Eligibility Questions
Permanent Life Insurance
Adaptable 15 days to age 15 $10,000 to $150,000
Whole Life High Values 15 days to age 15 $10,000 to $150,000
Life Insurance and critical illness
Juvenile 15 days to age 15 $100,000 (life) + $10,000 (critical illness)

Consult the Simplified Issue – Express – Children’s Products Eligibility Questionnaire

Adult products | 15 eligibility questions
Term Life Insurance
T-10 and T-15 Ages 18 to 65 $25,000 to $150,000
T-20 Ages 18 to 65 $10,000 to $150,000
T-25 Ages 18 to 60 $10,000 to $150,000
T-30 Ages 18 to 55 $10,000 to $150,000
Permanent Life Insurance
Adaptable Ages 16 to 75 $10,000 to $150,000
Whole Life High Values Ages 16 to 75 $10,000 to $150,000
Whole Life Pay to 100 Ages 18 to 80 $10,000 to $150,000

Consult the Simplified Issue – Express – Adult Products Eligibility Questionnaire
For amounts of insurance exceeding the limits of our Permanent life insurance in Express: please refer to the Insurability Requirements for Regular Underwriting
For amounts of insurance exceeding the limits of our Term life insurance in Express: please consult our Simplified Issue – Immediate – Adult Products Eligibility Questionnaire

Immediate | $150,001 to $250,000 - $499,999 (according to age)

Although the Immediate is only available for our term life insurance, you can create a policy with up to $150,000 of permanent basic life insurance coverage in addition to a term life insurance rider. The total amount of insurance must not exceed the limits listed below.

Adult Products | 25 Eligibility Questions
Term Life Insurance
T-10 | T-15 | T-20 | T-25 | T-30 Ages 18 to 45 $150,001 to $499,999
T-10 | T-15 | T-20 | T-25 | T-30 Ages 46 to 55 $150,001 to $350,000
T-10 | T-15 | T-20 Ages 56 to 65 $150,001 to $250,000
T-25 Ages 56 to 60 $150,001 to $250,000

Consult the Simplified Issue – Immediate – Adult Products Eligibility Questionnaire
For amounts of insurance exceeding of the limits of our Immediate Term Life insurance in Immediate: please refer to the Insurability Requirements for Regular Underwritting 

 

Underwriting and Simplified Issue

Consult the document Simplified Issue – Reminder for Ages 16 to 80
Consult the document Simplified Issue – What Sets Us Apart for Ages 16 to 80 
Consult the document Simplified Issue – What Sets Us Apart for Ages 15 Days to Age 15

* The minimum limit for the Express is $25,000 for the Term 10.

Children 15 days to age 15

Consult the Eligibility Questionnaire

  • If the insured answers “no” to questions 2 through 9, he is eligible.
  • If the insured answers “yes” to any question, he is not eligible.

Adults ages 16 to 80

Consult the Eligibility Questionnaire

  • If the insured answers “no” to all questions, he is eligible. Exception: question 1 on smoking which determines the premium and question 9 on diabetes where both sub-questions must be answered “no” if the main question was answered “yes”.
  • If the insured answers “yes” to any other question, he is not eligible.

 

* The maximum limits for Immediate vary by age:

  • $150,001 to $499,999 for ages 18 to 45
  • $150,001 to $350,000 for ages 46 to 55
  • $150,001 to $250,000 for ages 56 to 65

Adults ages 18 to 65

Consult the Eligibility Questionnaire

  • If the insured answers “no” to all questions, he is eligible. Exception: question 1 on smoking which determines the premium and question 9 on diabetes where both sub-questions must be answered “no” if the main question was answered “yes”.
  • If the insured answers “yes” to question 1 or 2 in Immediate section, the sub-questions will determine if he is eligible for an adjusted rate. If the insured answered “yes” to question 7-A in the Immediate section, the sub-questions will determine if he is eligible for the standard premium. Consult the Secrets of the Immediate to learn more.
  • If the insured answers “yes” to any other question, he is not eligible.

 

Electronic Application and Illustration

Illustration and eApp

“My Universe” is the login page for your portal to access the illustration and the electronic application. You can also access the illustration in guest mode, without logging in, by going to the same page.

Advisor without code at UV Insurance

Contact your general agent or your business development manager to obtain a distribution code for UV Insurance.

Advisor with a code at UV Insurance

  • Log in to the My Universe portal
  • If you have not created your My Universe access, click here to request activation of the portal
Paper or PDF Application
  • Use the interactive PDF application or print the application
  • Attach the eligibility questionnaire corresponding to the type of program you want
  • Paper applications are available by contacting your Business Development Manager

 

Premium Payment

It is not mandatory to upload the specimen check into the application, but we strongly recommend that you do so. Too many first premiums come back NSF due to a mistake in transcribing account numbers. Help us make it easier for you to issue contracts!

First Premium in Simplified Issue

  • Monthly PAD, Annual PAD or Annual Cheque;
  • The first premium is ALWAYS collected within 48 hours of application approval, unless there are delivery requirements. With delivery requirements, the first premium will be collected within 48 hours of receiving the requirements;
  • Therefore, the “pay on delivery” option is not available. The contract is payable on issue and the contract package is sent after the first premium is paid; if a client requests to delay the collection of the first premium, delay your own electronic signature. The application remains valid for up to 30 days for signature. We cannot delay the payment of the first premium when the application is submitted.

Subsequent Premiums

  • Monthly PAD, Annual PAD or Annual Check;
  • The default PAD date is the policy effective date, unless you specify another date on the application. Credit card payments are not accepted.

Insurance History and MIB

  • We always check your client’s MIB history;
  • Therefore, at the time of application, we ask you to document their insurance history. These questions are not part of the underwriting process, but they allow us to validate the MIB file with the answers in order to issue the policy more quickly;

If the MIB is negative:

  • the contract is generally issued within 48 hours;
  • you will receive a notice stating that the first premium will be deducted and that the policy will be put into effect once we have received it.

If the MIB is positive, but not related to our eligibility questions:

  • contract is issued as if the MIB is negative.

If the MIB is positive and is related to our eligibility questions:

  • underwriting will request additional information to allow you to explain to us why the client answered “no.” You can respond to us at ind.newbusiness@uvinsurance.ca. In most cases, the information is sufficient and the policy is put into effect;
  • in some cases, underwriting will request additional details from the MIB because there is still doubt. Once we receive the details, you will receive the decision in your portal.

Notice of Replacement

You may upload a completed and signed replacement notice directly to the electronic application and do not need to email it to us afterwards. If you do not upload it, receipt of the completed and signed notice will be part of the delivery requirements. You may send it to ind.newbusiness@uvinsurance.ca.

Contract Delivery Options

You have three choices for contract delivery:

  • Electronic: The contract will be uploaded in your client’s My Universe portal and a login will be required to access it;
  • Paper: The contract will be sent to your general agent for delivery;
  • Electronic and paper: The contract will be uploaded in your client’s My Universe portal and a login will be required to access it, and a paper copy will be sent to your general agent for delivery.

In all cases, the advisor has access to a PDF copy of the contract in the My Universe portal.

Multi-contract Discount

  • An annual discount of $15 or a monthly discount of $1.35 is available when more than one eligible contract is in effect, including the first contract, except for Early Learning and Juvenile 30/100 ;
  • Simply check the box in your illustration, if the criteria are met;
  • The discount is acquired for the duration of the contract. It is not adjusted in case of breach of conditions and if one of the contracts is cancelled, the $15 discount remains even if there is only one contract left;
  • The same address must be used for all contracts, insureds, owners and payers. There must be: a parental relationship (spouse or children) between the insureds of the contracts or a business relationship (partners) while sharing an identical address between the insureds of the contracts;
  • The contracts must be in payment of premiums and not paid up;
  • The discount is available regardless of how the premiums are paid (cheque or PAD).

Electronic Signatures

  • Electronic signatures are accepted on all of our individual insurance documents, provided you use an electronic signature recognized by a secure hyperlink either through your CRM or another platform (iGeny, Adobe Sign, SignNow, DocuSign, etc.) ;
  • The audit report is required and the advisor’s signature must appear in the audit report;
  • If you are using an external platform, we strongly recommend that you use a password to open the document and that you send this password to your client by means other than email.

Administrative Forms and Documentation

Find the documentation you need for contract administration here.

Credit Insurance Rider

Eligibility and Occupations

To learn more about the Credit Insurance Rider, please consult the Practical Guide.

The Credit Insurance Rider can be purchased on any permanent or term life insurance policy with a minimum amount insured of $20,000

Personal Loan

  • Ages 18 to 55;
  • Be actively employed at the date of application and have worked a minimum of 20 hours/week for 9 months or more in the last 12 months;
  • Have earned an average annual gross income over the last 2 years equal to or greater than $11,000;
  • Some occupations are limited to 2 years of benefits or ineligible (pages 13-15 of the Guide);
  • Stability in the same job for at least one year.

Commercial Loan

  • Must own at least twenty-five percent (25%) of the shares;
  • Must be actively employed by this business; and
  • The business must have a maximum of eight (8) employees.

Product Features

  • Amount available: 1.5% of the life insurance amount, minimum $300 per month, maximum $3,500 per month
  • Waiting period
    • 90 days retroactive to the 31st day
    • 30 days when total disability is the direct result of an accident, hospitalization of more than 18 hours or day surgery
  • Coverage ends at age 65
  • Benefit period: 2 years under Express Issue and 2 or 5 years under Immediate Issue
  • Eligible for personal and commercial loans.

Simplified Issue Process

To qualify for the Credit Insurance Rider:

  • The client must be able to answer “no” to all life insurance eligibility questions;
  • An additional questionnaire must be answered for the Credit Insurance Rider depending on the type of issue.
.
Questions  15 for life + 7 for Credit Insurance Rider  25 for life + 10 for Credit Insurance Rider
Duration of benefits  2 years  2 and 5 years
  • If the client answers “no” to all eligibility questions for the Credit Insurance Rider, it will be issued with the life insurance without any other requirements:
    • No underwriting except MIB verification;
    • A condition appearing on the MIB that is unrelated to our questionnaires will not be considered;
    • No attending physician’s report;
    • No exclusion if all questions are answered “no”.
  • If the client answers “yes” to an eligibility question for the Credit Insurance Rider, expect:
    • In Express, the rider will be declined;
    • In Immediate, an exclusion may be offered specifically for the following:
      • Back and musculoskeletal disorders;
      • Psychological disorders such as anxiety or depression;
      • History of disability.
    • The case will then be referred to underwriting. We may ask you for some additional information to make the decision, but in any case, you will receive a prompt response. There will be no additional screening or ordering of an attending physician’s report;
    • If underwriting accepts the endorsement, it will be issued with an exclusion on the condition that was answered “yes”;
    • In the e-App, My Universe will tell you right away if the rider is declined or if you can proceed based on a “yes” question. If you can proceed, moderate your client’s expectations by preparing them for an exclusion or decline following the analysis.

If the client qualifies for the Adjusted Premium in Immediate Issue, the Credit Insurance Rider is not offered.

Underwriting and Simplified Issue

View the Simplified Issue Reminder to see at a glance the medical conditions and lifestyle habits we readily accept on the Credit Insurance Rider.

View the Express Eligibility Questionnaire


View the Immediate Eligibility Questionnaire

 

Pregnancy and Parental Leave

Women on maternity leave or parents on parental leave are eligible and will always have the following exclusion in the delivery requirements:

Pregnancy: It is hereby understood and agreed that no disability benefits will be paid under this policy for any claim of disability of the insured related directly or indirectly to complications during pregnancy, childbirth or miscarriage, which may include, but is not limited to, medical treatment or intervention and/or anxiety, stress, depression (including postpartum depression) or any other nervous disorder.

Women on parental Leave: It is hereby understood and agreed that no disability benefits will be paid under this policy for any claim of disability of the insured directly or indirectly related to complications after childbirth which may include, but is not limited to, medical treatment or intervention and/or any complications arising therefrom including anxiety, stress, depression (including postpartum depression) or any other nervous disorder.

Men on parental leave: no exclusion.

General Phone: 1 800 567-0988
Technical support or to obtain an access code:
1-800-567-0988, Ext. 2063
ind.advisor@uvinsurance.ca

Director, Business Development

Director, Business Development

Director, Business Development
Director, Business Development
Inside Sales Representative
Inside Sales Representative

Vice President, Business Development and Marketing

Inside Sales Representative
Inside Sales Representative

 

Individual life insurance

 

Customer Service
1 800 567-0988 Ext. 2063
ind.client@uvinsurance.ca
Claims (Life Insurance)
1 800 567-0988 Ext. 2089
ind.deathclaim@uvinsurance.ca
Contract Management and Modification
1 800 567-0988 Ext. 2084
ind.contractadministration@uvinsurance.ca
Advisor Services
1 800 567-0988 Ext. 2064
ind.advisor@uvinsurance.ca
New Business
1 800 567-0988 Ext. 2087
ind.newbusiness@uvinsurance.ca
Advisor’s Information, Commission and Remuneration
1 800 567-0988 Ext. 2064
ind.advisorlicense@uvinsurance.ca
Claims (Critical illness, Disability, fracture and injury, loss of employment)
1 800 567-0988 Ext. 2089
ind.disability@uvinsurance.ca
Advisor access services
Consult Resources for advisors
Investment & Retirement

 

Annuity and GIC | Customer Service
1 800 567-0988 Ext. 2082
ir.investment@uvinsurance.ca
Getting a contract
1 800 567-0988 Ext. 2064
ind.advisorlicense@uvinsurance.ca
Advisor Services
1 800 567-0988 Ext. 2082
ir.investment@uvinsurance.ca
Commission and Remuneration | UV Insurance
1 800 567-0988 Ext. 2064
ind.advisorlicense@uvinsurance.ca
Investment & Retirement
1 800 567-0988 Ext. 2082
ir.investment@uvinsurance.ca

Consult our Contacts List for partners – Individual Insurance and Investment & Retirement (PDF)
Consult our Mailing Address and business hours on the Contact us page